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ProjeQtOr free project management software - [SOLVED]V9.3.2 blank installation error - ProjeQtOr
 
 

[SOLVED]V9.3.2 blank installation error

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25 Oct 2021 12:41 #1 by Iaurkano
V9.3.2 blank installation error was created by Iaurkano
Hi,

i meet an issue during 9.3.2 blank (first)  installation on REDHAT .

The first install step is ok, then, the processus start, and the home appears with the 'upgrade in progress, only admin can connect'. 

It never finished, and the message still displayed indefinitely.

i found in the logs files, these informations : 
2021-10-25 12:19:23.261 ***** ERROR ***** [] EXCEPTION *****
2021-10-25 12:19:23.262 ***** ERROR ***** [] on file '/var/www/html/projeqtor/db/maintenanceFunctions.php' at line (480)
2021-10-25 12:19:23.262 ***** ERROR ***** [] cause = Call to undefined function json_encode()
2021-10-25 12:19:23.262 ***** ERROR ***** []    => #0 /var/www/html/projeqtor/db/maintenance.php (952) -> kanbanPostInstall()
2021-10-25 12:19:23.262 ***** ERROR ***** []    => #1 /var/www/html/projeqtor/tool/loginCheck.php (58) -> include()
2021-10-25 12:19:31.981 ===== TRACE ===== Login error for user 'admin'

Thank's for your help.
​​​​​​​
 

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25 Oct 2021 12:44 #2 by babynus
Replied by babynus on topic V9.3.2 blank installation error
Module php_json is missing on your configuration.
Babynus
Administrator of ProjeQtOr web site

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25 Oct 2021 14:04 #3 by Iaurkano
Replied by Iaurkano on topic V9.3.2 blank installation error
Thank's Babynus,

But there is no error message in the installation php module check page.

Best regards.

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25 Oct 2021 14:45 - 25 Oct 2021 14:45 #4 by babynus
Replied by babynus on topic V9.3.2 blank installation error
Because php_json is a default module that should always be installed with PHP.
I don't know why your distribution does not include it, as 99% of php applications will use json.
Babynus
Administrator of ProjeQtOr web site
Last edit: 25 Oct 2021 14:45 by babynus.

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25 Oct 2021 15:05 #5 by Iaurkano
Replied by Iaurkano on topic V9.3.2 blank installation error
Like you, i dont know why the php_json is not installed on my REDHAT server.

But, now, it's installed and the installation process seems to work better.

Thank's for your help Babynus.

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28 Oct 2021 09:34 #6 by Iaurkano
Replied by Iaurkano on topic V9.3.2 blank installation error
Unfortunately, the installation process failed.

Strange, this is the first time i met an issue with Projeqtor installation process. 

After investigation i found that the installation process is creating the database but not any table inside it.

I'm on mysql 8.0.21,  PHP 7.2.24,  on Red Hat Enterprise Linux 8.2 (Ootpa) 64 bits.

PHP modules installed are : bz2, calendar, Core, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, ldap, libxml, mbstring, mysqli, mysqlnd, 
openssl, pcntl, pcre, PDO, pdo_mysql, pdo_sqlite, Phar, readline, Reflection, session, SimpleXML, soap, sockets, SPL, sqlite3, standard, tokenizer, wddx, xml, xmlreader
xmlwriter, xsl, zip, zlib.

any idea ?

Thank's for all.



 

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