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closing problem

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16 Apr 2025 17:21 #1 by seminote
closing problem was created by seminote
We have noticed that for some user accounts, meetings, activities there is a problem with closing the account/document. This manifests itself in the fact that the waiting time and is long and does not save changes, or closes the projeqtor. What could be the reason for this? 

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18 Apr 2025 08:53 #2 by maxca
Replied by maxca on topic closing problem
Hello ??
Do you have any projeqtor log errors? log console errors? What version are you on?
Have a good day,

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18 Apr 2025 09:22 #3 by seminote
Replied by seminote on topic closing problem
no logs or errors are displayed, the only “symptom” is the suspension of the programme, the failure to save changes. We are using version v11 3.2

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18 Apr 2025 15:42 #4 by babynus
Replied by babynus on topic closing problem

We are using version v11 3.2


I think it is the issue 
File Attachment:


Sorry but we only support last stable release on this free forum.
So first migrate to V12.1.1, or consider subscribing to our support service where we can support older versions.
Babynus
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