item in real work allocation gone after trying to close an activity

Hi,

I have a question about the activity.
I created an activity with two work assignments to 2 persons.
After one person A completed the assignment and inserted in real work allocation with left work = 0.
B didn't complete the assignment yet.
I then changed the activity status to 'done' w/o problem.
Then I tried to change again the activity to 'closed' but failed. It showed 'Unable to close an element with left work'.
So far, it is correct.
Then, B needs to insert some work hour to let the left work = 0, but that assignement in B's real work allocation page is gone.
Though that assignment in A's real work allocation still exists. The activity's status remained in 'done' status.
B can never insert work hour and the activity can never be closed.

Please help to check.
Thanks a lot.

Best Regards,
Selina

Selina wrote: Hi,

I have a question about the activity.
I created an activity with two work assignments to 2 persons.
After one person A completed the assignment and inserted in real work allocation with left work = 0.
B didn't complete the assignment yet.
I then changed the activity status to 'done' w/o problem.
Then I tried to change again the activity to 'closed' but failed. It showed 'Unable to close an element with left work'.
So far, it is correct.
Then, B needs to insert some work hour to let the left work = 0, but that assignement in B's real work allocation page is gone.
Though that assignment in A's real work allocation still exists. The activity's status remained in 'done' status.
B can never insert work hour and the activity can never be closed.

Please help to check.
Thanks a lot.

Best Regards,
Selina

BTW, the version is 1.5.5.
Oh. It seems that if the status of the activity is done, even though the assignment is not done, in B's today page, that item is not shown.
B may forget this assignment forever.

Best Regards,
Selina

Selina wrote:

Selina wrote: Hi,

I have a question about the activity.
I created an activity with two work assignments to 2 persons.
After one person A completed the assignment and inserted in real work allocation with left work = 0.
B didn't complete the assignment yet.
I then changed the activity status to 'done' w/o problem.
Then I tried to change again the activity to 'closed' but failed. It showed 'Unable to close an element with left work'.
So far, it is correct.
Then, B needs to insert some work hour to let the left work = 0, but that assignement in B's real work allocation page is gone.
Though that assignment in A's real work allocation still exists. The activity's status remained in 'done' status.
B can never insert work hour and the activity can never be closed.

Please help to check.
Thanks a lot.

Best Regards,
Selina

BTW, the version is 1.5.5.
Oh. It seems that if the status of the activity is done, even though the assignment is not done, in B's today page, that item is not shown.
B may forget this assignment forever.

Best Regards,
Selina

Sorry, I just had another question after this operation of activity.
After I assign the activity to 2 persons.
I change the project (ex. ooo) to another project ( ex. xxx), I found in A & B's real work allocation page, the activity/assignment is still put under ooo instead of xxx.
I tried to disconnect and relogin, the position is still the same.
Please also help to check.

Thanks a lot.

Best Regards,
Selina