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ProjeQtOr free project management software - Update Ticket Takes over 10 seconds in 4.2.1 - ProjeQtOr
 
 

Update Ticket Takes over 10 seconds in 4.2.1

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14 Mar 2014 14:52 #1 by mdocken
Since I upgraded to 4.2.1 saving modified tickets sometimes takes up to 10 seconds. On 4.1.2 it never took more than 2 seconds. Saving Activities and Projects also slower on 4.2.1 (up to 5 seconds).

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14 Mar 2014 17:56 #2 by mdocken
It doesn't happen all the time and it possible it's only happening for tickets that were created or existed before the update. I will test this theory.

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14 Mar 2014 19:22 #3 by babynus
I cannot reproduce.
Ticket saving is always fluent for me on V4.2.1.

Did you configure checklists ?
Does it happen when application sends email ?
Do you have any specific error in the log file ?

You can also try to trace queries to database : in parameters.php, add line :
$debugQuery=true;

Babynus
Administrator of ProjeQtOr web site

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17 Mar 2014 12:17 #4 by mdocken
Creating a ticket for myself to troubleshoot SQL....will start as soon as the ticket finished saving ..... :silly: B)

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17 Mar 2014 12:32 #5 by babynus
? :blink:

Babynus
Administrator of ProjeQtOr web site

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17 Mar 2014 13:23 #6 by mdocken
'twas email. I was using port 465 and I guess something changed in 4.2.1 for SSL. I switched to port 25 since all mail chatter is local and I don't need SSL anyways.
So, that's a permanent workaround for me.

Projeqtor log:

2014-03-17 07:48:42
DEBUG
5.8E-5;select * from mailable where mailable.name='Mail'
2014-03-17 07:48:52 ***** ERROR ***** Error sending mail
2014-03-17 07:48:52 ***** ERROR ***** SMTP Server : localhost
2014-03-17 07:48:52 ***** ERROR ***** SMTP Port : 465
2014-03-17 07:48:52 ***** ERROR ***** Mail stored in Database : #663
2014-03-17 07:48:52 ***** ERROR ***** PHPMail error : SMTP connect() failed.
2014-03-17 07:48:52 ***** ERROR ***** PHPMail debug :

Postfix was throwing this error:

Mar 17 07:59:46 firewood postfix/smtpd[19564]: SSL_accept error from localhost.localdomain[127.0.0.1]: -1
Mar 17 07:59:46 firewood postfix/smtpd[19564]: warning: TLS library problem: 19564:error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol:s23_srvr.c:584:

My certs are all good and I can connect with openssl s_client -connect localhost:465. Other clients can send (i.e. Thunderbird) on port 465 without a problem so not sure why projeqtor decided to leave the party.

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