Dates on problems

Hi !
An issue in my opinion : when you change workflow status, handled and done dates are empty even checkbox is checked.
Thanks you !
Cédric

Ok. On Problems screen, when I click on the button to change workflow status (the button on the right of the state field), the date on handled or done field stay empty, even if the chekbox on the left is checked. I think one click on this button have to check thoose boxes and fill thoose date fields but I can be mistaking. I have to fill dates manually.

Sorry you're right, I mean issue screen (bad translation...).
I tested pushed my investigation and the issue was from me : I created another type of issue, and didn't checked de right boxes on the behavior section...
Sorry

I come back with my problem. It works great on Issues screen but not on tickets.
When I select the workflow state in the dropdown list, dates are written in the right place. But when I click on the button, the date appears a few seconds, then dissapear.
I think the configuration is now ok in ticket type screen but still don't work. You can see that on screenshots joigned.
Nothing on log file, nothing on console.