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ProjeQtOr free project management software - [SOLVED] Problem with Tickets Hours becomes days and sometime not assigned. - ProjeQtOr
 
 

[SOLVED] Problem with Tickets Hours becomes days and sometime not assigned.

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31 Jul 2015 10:23 - 31 Jul 2015 13:37 #1 by Drubs2010
Problem with Tickets Hours becomes days and sometime not assigned. was created by Drubs2010
Hello,

I create a ticket and assigned it at an activity:

First of all, when I use the timer, hours become days.

In second, Sometime, in the realwork allocation, the ticket is not linked (Not assigned work).

Regards,

Olivier.
V5.0.3
Firefox
Attachments:
Last edit: 31 Jul 2015 13:37 by Drubs2010.

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31 Jul 2015 10:51 #2 by babynus
Replied by babynus on topic Problem with Tickets Hours becomes days and sometime not assigned.
Have you installed 5.0.3 (fixed issues on this point)
Babynus
Administrator of ProjeQtOr web site

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31 Jul 2015 13:22 - 31 Jul 2015 13:38 #3 by Drubs2010
Replied by Drubs2010 on topic Problem with Tickets Hours becomes days and sometime not assigned.
Yes, I have.

I resolved the problem. I initialized The Dispatch work and write it again.

However, this morning, a ticket was assigned correctly, the timer get real work right and the ligne is in the right activity in the real work allocation and this afternoon, again in the real work allocation, the ticket was not assigned.

Olivier.
V5.0.3
Firefox
Attachments:
Last edit: 31 Jul 2015 13:38 by Drubs2010. Reason: Add version

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31 Jul 2015 13:36 - 31 Jul 2015 13:38 #4 by Drubs2010
Replied by Drubs2010 on topic Problem with Tickets Hours becomes days and sometime not assigned.
There is a problem with this ticket, it doesn't appear in the real work allocation.

Olivier.
V5.0.3
Firefox
Attachments:
Last edit: 31 Jul 2015 13:38 by Drubs2010. Reason: add version

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31 Jul 2015 13:47 #5 by babynus
Replied by babynus on topic Problem with Tickets Hours becomes days and sometime not assigned.
Sorry,
I'm a bit lost with what was fixed, what is not.

Could you explain in detail :
=> use case (what you did, step by step)
=> expected behavior
=> constated behavior
If you face several issues, please detail separatly (please don't mix)
Then provide as much data as possible :
=> log file if any arror
=> print screen (please highlight issue)
=> database data (content for assignment and workelement at least for given ticket)
Babynus
Administrator of ProjeQtOr web site

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31 Jul 2015 14:20 #6 by Drubs2010
Replied by Drubs2010 on topic Problem with Tickets Hours becomes days and sometime not assigned.
Ok, First. the timer transform hours in days. I used it 30seconds and in real work I have 1,16 day.

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