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ProjeQtOr free project management software - Problem in creating a new Ticket in version 5.2.0 - ProjeQtOr
 
 

Problem in creating a new Ticket in version 5.2.0

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11 Jan 2016 13:51 #1 by magast
Problem in creating a new Ticket in version 5.2.0 was created by magast
After update to Version 5.2.0 it is not possible to create a new Ticket. Error-messages appears in Apache-Log.

Any ideas ?

Thanks

Markus

[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [accordionPaneTop], referer: xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneLeftBottomDivHeight], referer: xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneLeftDivWidth], referer: xxserver.xx.xx/view/main.php
[Mon Jan 11 13:34:16 2016] [error] [client 000.000.000.000] Invalid id value - [accordionPaneBottom], referer: xxserver.xx.xx/view/main.php
[Mon Jan 11 13:35:25 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneTopDetailDivHeightTicket], referer: xxserver.xx.xx/view/main.php
[Mon Jan 11 13:35:43 2016] [error] [client 000.000.000.000] Invalid id value - [contentPaneTopDetailDivHeightActivity], referer: xxserver.xx.xx/view/main.php

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11 Jan 2016 13:56 #2 by babynus
Replied by babynus on topic Problem in creating a new Ticket in version 5.2.0
Cannot reproduce.

Could you post ProjeQtOr error log (not apache) ?

NB : if you're using PostgreSql database, please consider fix posted here
Babynus
Administrator of ProjeQtOr web site

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11 Jan 2016 13:59 #3 by magast
Replied by magast on topic Problem in creating a new Ticket in version 5.2.0
where to find logfile ?

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11 Jan 2016 14:01 - 11 Jan 2016 14:01 #4 by babynus
Replied by babynus on topic Problem in creating a new Ticket in version 5.2.0
Default location is /files/logs/projeqtor_YYYMMDD.log
Babynus
Administrator of ProjeQtOr web site
Last edit: 11 Jan 2016 14:01 by babynus.

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11 Jan 2016 14:02 #5 by magast
Replied by magast on topic Problem in creating a new Ticket in version 5.2.0
This is the part of the logfile after update to version 5.2.0.

2016-01-11 13:22:36.626 ===== TRACE ===== =====================================
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:36.626 ===== TRACE ===== DATABASE UPDATE COMPLETED TO VERSION V5.2.0
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:36.626 ===== TRACE ===== =====================================
2016-01-11 13:22:36.626 ===== TRACE =====
2016-01-11 13:22:43.569 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:30:04.912 ***** ERROR ***** ERROR *****
2016-01-11 13:30:04.912 ***** ERROR ***** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:30:04.912 ***** ERROR ***** cause = Undefined variable: idProductOrComponent
2016-01-11 13:33:20.649 ***** ERROR ***** ERROR *****
2016-01-11 13:33:20.649 ***** ERROR ***** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:33:20.649 ***** ERROR ***** cause = Undefined variable: idProductOrComponent
2016-01-11 13:33:58.972 ===== TRACE ===== DISCONNECTED USER 'w2uMagast'
2016-01-11 13:34:13.971 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:35:37.752 ***** ERROR ***** ERROR *****
2016-01-11 13:35:37.752 ***** ERROR ***** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:35:37.752 ***** ERROR ***** cause = Undefined variable: idProductOrComponent
2016-01-11 13:55:21.827 ===== TRACE ===== Login error for user 'w2uMagast'
2016-01-11 13:55:26.997 ===== TRACE ===== NEW CONNECTED USER 'w2uMagast'
2016-01-11 13:55:49.015 ***** ERROR ***** ERROR *****
2016-01-11 13:55:49.015 ***** ERROR ***** on file '/var/www/apps/w2u/projectorria/model/TicketMain.php' at line (333)
2016-01-11 13:55:49.015 ***** ERROR ***** cause = Undefined variable: idProductOrComponent

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11 Jan 2016 14:15 #6 by babynus
Replied by babynus on topic Problem in creating a new Ticket in version 5.2.0
Issue confirmed ...
Recorded as Ticket #1914...
... and fixed : in /model/TicketMain.php, replace line 333 from
$this->$idProductOrComponent=$vers->idProduct;
to
$this->idProductOrComponent=$vers->idProduct;

NB : issue occurs when you change Parent Activity of Ticket, and Parent activity as Target Version defined (issue occured while copying target version to the ticket)
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: magast

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