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User list problem

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01 Nov 2011 16:06 #1 by David
User list problem was created by David
Hi Babynus,

Thanks to provide that magnificent tool which is Project'or Ria. I've been looking for long time such database.

I've recently installed the last version as administrator of Project'or Ria on my Apache server and seems to work fine. However i can't get in the "user list" from the Projector's screen on web browser to manage it.
The message " Une erreur est survenue " comes all the time.
The names and contacts are instead saved correctly and can be checked in the SQL database.

I'm not a pro into unix server and programing stuff as web designer, but can you help me on that issue?
Thanks

David

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01 Nov 2011 16:13 #2 by babynus
Replied by babynus on topic RE : User list problem
Hi,

Can you send to This email address is being protected from spambots. You need JavaScript enabled to view it. your log file.
(by default it is /files/logs/xxxxx.log where xxxxx is the current date)

It will include the full error to let me help you.
You may just include the part with the eror reporting.

Thanks.

Babynus
Administrator of ProjeQtOr web site

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01 Nov 2011 19:56 - 01 Nov 2011 19:56 #3 by David
Replied by David on topic RE : User list problem
Hi,

As request, i've just sent the log file to This email address is being protected from spambots. You need JavaScript enabled to view it. with some other informations.

Thanks.

David

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01 Nov 2011 20:11 #4 by babynus
Replied by babynus on topic RE : User list problem
Hi,

Unfortunately there is no error in the log file, so I cannot help.
Could you change log level by setting $logLevel = '4'; in /files/config/parameters.php.
You should then see the complete error message when it happens.

Thanks.

Babynus
Administrator of ProjeQtOr web site

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03 Nov 2011 08:12 #5 by David
Replied by David on topic RE : User list problem
Hi,
The problem is solved without too know why and how ...
On Opera and IE, the problem is still present, but trying on Google Chrome, a request to install plugin has been accepted and it works perfectly.
I checked back on Opera all the options and levels of security for any plugin to be installed but the problem persists. Not too bad as long it works and we can even use ProjectorRia out the office on field simply with an iPad.
Kind regards.

David

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03 Nov 2011 10:36 #6 by babynus
Replied by babynus on topic RE : User list problem
Hi,
Pay attention : Project'Or RIA requires no plugin.
If you needed to install one, maybe there is an issue with your provider.
Make sure not to install any malware plugin.

Regards.

Babynus
Administrator of ProjeQtOr web site

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