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ProjeQtOr free project management software - [SOLVED] ScreenCustomization - Impossible to make change on screen - Error Bad connection - ProjeQtOr
 
 

[SOLVED] ScreenCustomization - Impossible to make change on screen - Error Bad connection

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09 Feb 2018 14:09 #1 by ACTAJPi
Hello,

I use the version 6.5.5 of Projeqtor
I have just installed the "screenCustomzation" V5.1 plug in. And the installation was done succesfully.
But when i try to change anything in a screen, and want to save my modifications an error message appear :

Technical issue occured possibly due to bad network connection.
Please try again.
If issue persists, please contact your administrator.
Contact your administrator.
(detailed error is reported in log file)


The is no error in the log file.
And i havn't any problem when i use the application to make change on objects like Project, Activites, etc...

Can you help me ?
Thank you

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12 Feb 2018 08:17 #2 by babynus
Check access rights.
PHP user must have write rights in projeqtor/model/custom folder.

Babynus
Administrator of ProjeQtOr web site

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12 Feb 2018 08:34 #3 by ACTAJPi
Hello,

I have checked. PHP user has read and write rights on all projeqtor directories.

But, i have made more tests, and actualy, only one thing not works. I can change existing field's general properties, i can add new fields, but i can't modify fields attributes for types, states and profiles.

Have you an idea ?

Thank you.

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12 Feb 2018 08:40 #4 by babynus
1) clean browser cache
2) test and check for errors in browser console (F12) and report any here
3) when request generating error is identified, go to "network" tab in browser dev tool (F12) and post here response for erroneous request

Babynus
Administrator of ProjeQtOr web site

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12 Feb 2018 09:07 #5 by ACTAJPi
In browser console, there is an error :

"Unable to load ../plugin/screenCustomization/screenCustomizationSaveExtraHiddenType.php?destinationWidth=788.16&destinationHeight=0&isIE=11 status: 500"

Note : I have checked the file screenCustomizationSaveExtraHiddenType.php. It is present, in the right place, with all read/write rights

And in the network tab, there is no more informations. Server only reply with a 500 HTTP error

HTTP/1.1 500 Internal Server Error

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12 Feb 2018 23:42 #6 by babynus
For error 500, possibly you can find an error in Apache Error log file.
Please report error.

Babynus
Administrator of ProjeQtOr web site

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