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ProjeQtOr free project management software - Tickets ID - ProjeQtOr
 

Tickets ID

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20 Jun 2018 11:39 #1 by ysabro
Tickets ID was created by ysabro
Hi all,

I just noticed that ProjeQtor increments my tickets ID by 2, and not by 1. can anyone see where the problem is from ?

Thank you !

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21 Jun 2018 11:46 #2 by alainforma
Replied by alainforma on topic Tickets ID
Hi, welcome to Projeqtor.

Have you checked in the database if the ID of all tickets is incremented only and systematically by "+2" or normally by + 1 ?
Do other people use ProjeQtor into your firm? If so, other users may be creating tickets, not necessarily for your projects, and you may not know about them. In this case, the identifier of each ticket is always incremented by "+1" to each creation regardless of the project for which it was created. In other words, you would create a ticket each time another had been created by someone else, which could explain +2.
Please tell us.
Best regards.

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21 Jun 2018 13:07 #3 by ysabro
Replied by ysabro on topic Tickets ID
Hi,
Thank you for your reply.
I checked the ticket table in the database, the tickets id is incremented by +2 automatically.
is it configurable?

Best regards.

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21 Jun 2018 13:57 #4 by babynus
Replied by babynus on topic Tickets ID
Wich version of ProjeQtOr are you using.
Similar behavior can be found on V7.1.1, fixed on V7.1.2

Babynus
Administrator of ProjeQtOr web site

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21 Jun 2018 14:02 #5 by ysabro
Replied by ysabro on topic Tickets ID
We are using ProjeQtor V7.0.9

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21 Jun 2018 18:04 #6 by babynus
Replied by babynus on topic Tickets ID
Cannot reproduce.
Only possibility I can imagine, is that you use postgreSql and sequence has increment_by=2

What is your DB ?

Babynus
Administrator of ProjeQtOr web site

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