ProjeQtOr free project management software - Creating tickets from a mail - Page 2 - ProjeQtOr
 

Creating tickets from a mail

More
17 Feb 2020 10:16 - 17 Feb 2020 10:31 #7 by lsigroup
Hi,

Any updates on the subject ? :)
Last edit: 17 Feb 2020 10:31 by lsigroup.

Please Log in or Create an account to join the conversation.

More
18 Feb 2020 16:35 #8 by babynus
Hi,

We stored your code for possible later integration.
It should work this way but is very liitative : will insert a ticket only if sender exists and is allocated to 1 only project.

Target feature needs more complexity to be adaptable to many use cases :
- 1 IMAP mailbox to retreive all tickets, all stored on same project
- 1 IMAP mailbox to retreive tickets, stored on different projects depending on sender or other condition
- 1 IMAP mailbox per project
- restriction to only known senders
- possibility to enter tickets for not known sender (then how to avoid spam)

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

Moderators: babynusprotion
Time to create page: 0.035 seconds