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Ticket extension

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13 Apr 2012 15:32 #7 by babynus
Replied by babynus on topic Re: Ticket extension

Background - is an additional information related to the ticket, like how to reproduce the problem, etc.

Result is not limited to implementation.
Moreover, it can be set as implementation when work is done, and then completed on validation. A note can also be used.

As an improvment (not planned yet), tests management could be added, with link to item and activity.

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13 Apr 2012 15:34 #8 by babynus
Replied by babynus on topic Re: Ticket extension

Description is to describe the problem

YES, and describe the problem includes how to reproduce it :whistle: .

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13 Apr 2012 15:34 #9 by ekolossov
Replied by ekolossov on topic Re: Ticket extension
Yes, this can be solution but I thought it will be simpler to add just another text field to describe that

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13 Apr 2012 15:37 #10 by ekolossov
Replied by ekolossov on topic Re: Ticket extension
problem description can be quite long. This depend on the type of product. So, it will be good to have a field to provide some additional information which we call background. This includes an information about environment and configuration

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13 Apr 2012 15:45 #11 by babynus
Replied by babynus on topic Re: Ticket extension

ekolossov wrote: Yes, this can be solution but I thought it will be simpler to add just another text field to describe that

It can be, but must be dealt whether it is a generic need or specific one.
If anyone is also interested, please post here to have it added as an evolution.

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13 Apr 2012 15:48 #12 by babynus
Replied by babynus on topic Re: Ticket extension

ekolossov wrote: This includes an information about environment and configuration

This is the "context" (notion introduced on V2.1)

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