In this case people will never able to add comments, analysis, or change the status for example...
It is easier to lock when ticket confirmed and selected for the project and unlock to close it
In this case people will never able to add comments, analysis, or change the status for example...
Neither will it be possible with locked tickets ...
It is easier to lock when ticket confirmed and selected for the project and unlock to close it
But how will developers be able to work on ticker ?
=> start work
=> add comments
=> resquest for notes for completion
=> change status
=> enter result description
...
I understand the need, but am not sure locking is the answer.
That is the object of my question :
What do you mean by "scope of the project"
It means, instead of locking, it could be better to "fix scope".
But what would it cover ?
Fix description section...
Fix target version ...
Fix links ...
Not fix result...
Not fix status...
Allow new notes...
Lock will be done only by project manager. So, when ticket status is work in progress it will be locked. Any changes after that need to go via PM who will unlock it when necessary. This will guarantee that PM is aware of the changes proposed not after it done - with a lot of mails coming it is easy to miss this kind of things
Usage is optional anyway...
Change of Ticket should raise an event to send mail like status change or new note.
Then you get an information on change and can check, whether you agree or not.
I as project manager wouldn't lock or unlock all my Tickets - that's to much overhead for myself's daily work.
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