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lfrugere wrote: Other ideas
- Next status should not be a listbox but action buttons which will be display depending user profile (like today)
- A workflow button could be open a graph presenting current workflow and actual status (where I come from ? what will be next ?).
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IMO description is mandatory on creation.For issuer profile,
- description is not mandatory when creating ticket (next status = recorded)
When storing tickets for "internal" issues (when running integration tests) issuer may directly define Responsible.- responsible should be displayed but not editable
Not IMO : the responsible may estimlate tile himself, aflter analysis, so cannot be mandatory on affectationFor manager,
- estimated time and responsible are mandatory when affecting ticket
This is exactely what Simple Ticket is designed forActually, I made that using Simple ticket for issuers and Ticket for other users
but that's not really sexy.
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This is a simplified way only if next status choise is limited to few (less than 4)- Next status should not be a listbox but action buttons which will be display depending user profile (like today)
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Ticket #1355 recordedA workflow button could be open a graph presenting current workflow and actual status (where I come from ? what will be next ?).
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This is already possible, defining correct workflow. Only display is a listbox, not buttons.I tend to like this one, but I'm not sure about practical use: sometimes you need to "bypass" intermediate status, or you can e.g. "disapprove" either by rejecting OR canceling definitely (so you'd have two ways of saying "NO", but would have to choose only ONE of them.)
On the other hand, I like the idea of pre-defining what every user profile can do, and present only a two buttons' GUI: "go back" and "go on"
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