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Ticket Name on Report

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02 Mar 2020 16:40 #1 by fmartin
Hello,

How could we display the ticket name, the real work and the planning acitivity the ticket is attached to in the report module ?

We would like to display the detail of the real work per ticket.

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07 Mar 2020 11:52 #2 by babynus
Replied by babynus on topic Ticket Name on Report
Sorry, I don't understand the request.

in the report module

Do you mean with Template Report plugin ?
We would like to display the detail of the real work per ticket.
Per ticket .... ? => for several tickets ?

Babynus
Administrator of ProjeQtOr web site

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23 Mar 2020 15:11 #3 by fmartin
Replied by fmartin on topic Ticket Name on Report
Dear babynus,

In section reports > "Charges Consommées" > "Détail des charges par ressources - mensuel".

There are a few columns displayed:
- Ressource
- Charge
- Activité (w/ 3 sub colums "projet" / "nom" / "activité parente")

When a ticket does not belong to a "planning activity", the name of the ticket is displayed in the "nom" column. After attaching a ticket to a "planning activity" to send the real time into the activity, the ticket name disappears from the report and it only displays the name of the activity you attached the ticket to.

This leading in lack of details.

Is there a workaround ? An evolution possible ?

Project case:
We record real time in ticket and we send details of billing to our customers on monthly basis.The batch of days are recorded within the activity we attach the ticket too upon status change (delivered / done).

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25 Mar 2020 16:18 #4 by babynus
Replied by babynus on topic Ticket Name on Report
It is not planned to give more detail on this report.

Babynus
Administrator of ProjeQtOr web site

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