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[SOLVED] Error

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11 May 2021 08:07 #1 by du Plessis
Error was created by du Plessis
Hallo,

I'm new to Projeqtor. I'm on version 9.1.2.

When trying to create a new client I'm getting error, system is looking for additional files. I have asked my hosting company to investigate, according to them everything is in order on the server. Please see attached error and error log file.
 

File Attachment:

File Name: Projectserror_log.txt
File Size:5 KB
Attachments:

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11 May 2021 09:35 - 11 May 2021 09:36 #2 by babynus
Replied by babynus on topic Error
Please migrate to V9.1.3.
If issue persists, please post Projeqtor log file.
Babynus
Administrator of ProjeQtOr web site
Last edit: 11 May 2021 09:36 by babynus.

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12 May 2021 06:19 #3 by du Plessis
Replied by du Plessis on topic Error
Hallo,

I'm hosting on cpanel it does not give me option to upgrade. How do I upgrade within the software?

Please see attached log file 

File Attachment:

File Name: Projectser...5-12.txt
File Size:5 KB
Attachments:

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12 May 2021 08:46 - 12 May 2021 08:47 #4 by babynus
Replied by babynus on topic Error
To migrate you just have to overwrite existing code with new one and reconnect as admin.
Or you can buy our "auto-install" plugin that does it automatically.
The log you provided in Apache. We need projeqtor log file (you'll find it on Administration screen)
Babynus
Administrator of ProjeQtOr web site
Last edit: 12 May 2021 08:47 by babynus.

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13 May 2021 08:16 #5 by du Plessis
Replied by du Plessis on topic Error
Hallo,

Attached log file from the application. 

File Attachment:

File Name: logfile.txt
File Size:33 KB
Attachments:

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14 May 2021 12:07 #6 by babynus
Replied by babynus on topic Error
It seems you have issue with zlib compression.
Disable it on your php.ini
zlib.output_compression = Off
Babynus
Administrator of ProjeQtOr web site

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