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Some activities locked in Timesheet

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01 Dec 2021 16:34 #1 by caccia
Some activities locked in Timesheet was created by caccia
Hello,

I am facing some issues where some users are finding that they cannot log work on some activities, but we can't figure out what is blocking.
See screenshot, the lines are entirely read-only.

Note that there was a lot of changes made in the project structure, and I'm afraid maybe some errors occurred that could explain inconsistencies (big projects were moved around, and a user reported some timeouts while doing that...).

Do you know how we could correct the problem and correct the consistency of locked / unlocked assignment lines in Timesheet ?
Even it's something to be done by an admin, that would be ok.

Best regards 

 
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01 Dec 2021 16:35 #2 by caccia
Replied by caccia on topic Some activities locked in Timesheet
Extra note : when checking in DB, the field 'isNotImputable' is set for these lines. So the application is behaving correctly, but how do I reopen these activities ?

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02 Dec 2021 08:48 #3 by GROUDILLON
Replied by GROUDILLON on topic Some activities locked in Timesheet
hi,

did u try to check unconsistencies in "Configuration > Administration" menu ?

 
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06 Dec 2021 10:01 - 06 Dec 2021 10:44 #4 by Arkhanje
Replied by Arkhanje on topic Some activities locked in Timesheet
It's a pitty, your screenshot is truncated, the whole page cannot be seen and there are some elements that can help solve your problem. Think about it !

After your test with the consistency checks, also check that the current month has not been locked in the monthly consolidation of your project.
Last edit: 06 Dec 2021 10:44 by babynus.

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06 Dec 2021 14:32 #5 by babynus
Replied by babynus on topic Some activities locked in Timesheet
Please show screenshot for full page so that we have more information for analysis.
(you may blur names fro confidentiality)
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: GROUDILLON

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06 Dec 2021 16:26 #6 by caccia
Replied by caccia on topic Some activities locked in Timesheet
Hi,
sorry about the screenshot,  indeed it's very limited ! 
File Attachment:

I'll get a complete one, and also see if I can run the correction script at end of day today.

I'll get back to you in any case to let you know.

 

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