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ProjeQtOr free project management software - [SOLVED] Ticket templating - ProjeQtOr
 
 

[SOLVED] Ticket templating

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04 Feb 2022 15:45 #1 by cmarti
Ticket templating was created by cmarti
Hello,

Is there a way to have for some kind of tickets a default written skeleton to remind the user to write the correct data on a given template?
This template would be based on the type of ticket.

Is it possible also for other type of data (meetings, activities, ...)

Thank you

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07 Feb 2022 14:26 #2 by Arkhanje
Replied by Arkhanje on topic Ticket templating
hello

No, we do not have a "model" ticket

A good compromise would be to use checklists, which would make it possible to enforce steps with exclusive or non-exclusive choices and the possibility of blocking the change of state of the ticket if steps are not fulfilled.
Checklists can be attached to any element of ProjeQtOr. (meetings, activities)...

There are also deadlines on tickets which allow you to define for a type of ticket, predefined completion deadlines.

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12 Feb 2022 12:25 #3 by babynus
Replied by babynus on topic Ticket templating
As a completion, this exists for meetings.
If you defined Agenda on meeting type, when you create a meeting of this type and don't define agenda, agenda is copied from meeting type.
Babynus
Administrator of ProjeQtOr web site

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14 Feb 2022 07:58 #4 by cmarti
Replied by cmarti on topic Ticket templating
Thank you for the information.

Could be interesting also for tickets in the future.
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