What does it mean that toy cannot link the real time which is indicated for the activity and what was informed on a ticket. Cannot you calculate that the sum of tickets does not equal to 12 thousands hours?!
All advice is superficial. I did everything what you said again, nothing changed
User can input real time on activity. Let say they enter X days of real work on Activity A.
If then users link tickets to this Activity A as planning activity, and enter real work on the tickets, let say total of Y days, then real work on the activity is X + Y.
Yes, I do understand that. However, the developer enter the real time in 1 ticket, estimated time was 7 hours, he finished the task for 6,5 hours (screenshot attached). So, the overall real time for the ticket is 6,5 hours. The ticket is linked to the activity. There is only one ticket which is linked to that activity. Our developers dont have rights for the timesheet section to put the real time data to the activity.
Taking into account this information, the overall real time shoud be 6,5 hours for the activity. Is that right?
However, the real time for that activity is almost 18 thousands hours. My question is how is that possible?
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