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ProjeQtOr free project management software - ProjeQtOr Timesheet Data Loss - Assistance Required - ProjeQtOr
 

ProjeQtOr Timesheet Data Loss - Assistance Required

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21 Sep 2024 12:10 #1 by chandrashekhar
Hi,
We manually manage ProjeQtOr timesheets, reviewing resources' work twice weekly (Tuesday and Friday). A resource reported missing timesheet entries, which I verified in our backup. Despite regular reviews, these entries vanished from the system. I couldn't locate them in the activity stream, history, or "work" table. Could you please help me determine why these entries disappeared.
 

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23 Sep 2024 10:24 #2 by Arkhanje
Hello

Have you checked the Deleted Items report? Report > Miscellaneous > History > Deleted items
It is possible that you may not see the deletion in the history of the item in question if it is a project or activity that was deleted with actual work.

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24 Sep 2024 13:53 #3 by chandrashekhar
Hello,

I checked but found no clues. There is no log of changes to the timesheet; it only updates in the assignment.

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25 Sep 2024 10:49 #4 by chandrashekhar
Hi There,

I don't understand! Something strange is happening. When the report: (parameters year : 2024
week : 38 Detailed work per resource - weekly) was sent automatically on the scheduled time, it showed 33 hours for one of the resources, but when I checked just 15 minutes later, it displayed only 26 hours! Due to the unavailability of logs, I am completely helpless in determining the reason for this discrepancy. Could you please help me find the cause of this issue? If there is no existing feature to log timesheet changes, I kindly request that you include this functionality in ProjeQtOr.

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25 Sep 2024 15:31 #5 by babynus

If there is no existing feature to log timesheet changes, I kindly request that you include this functionality in ProjeQtOr.

Changes are stored on Objects (activity, assignement, work)
Timesheet is not an objet, just a way to show work.
If changes are made through the application, changes will appear on the activities.
Check your DB logs to check that someone is not acting directly on the DB.

Babynus
Administrator of ProjeQtOr web site

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25 Sep 2024 15:32 #6 by babynus

 If there is no existing feature to log timesheet changes, I kindly request that you include this functionality in ProjeQtOr.

Great.
Do you want a quotation for adding this new feature ?

Babynus
Administrator of ProjeQtOr web site

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