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Ticket email format

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02 Oct 2012 13:10 #1 by ask
Ticket email format was created by ask
Is it possible to change the format of the ticket email?
As basic plain text its mostly ok - but to simplify navigation and make it easier to find i would like to add hyperlink to the actual ticket as it resides within projectorria.

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04 Oct 2012 14:10 - 04 Oct 2012 14:10 #2 by babynus
Replied by babynus on topic Re: Ticket email format
Yes and No.

Yes, you can change the email format (in the parameters.php file).
(Pay attention, this will soon disepear, to get a complete description of item instead)

No, you cannot add a direct link. But this is a minor problem. It could be easily added. What is really missing is a way to directly access an item through an url

Babynus
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Last edit: 04 Oct 2012 14:10 by babynus.

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