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'Reports' question

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15 Feb 2011 06:59 #1 by Guest
'Reports' question was created by Guest
Hi,

I have a question about the 'Reports'.
For example, I choose 'planning' & 'colored monthly resource planning' and press 'show report' button.
The querying animation (it is like a flower, gif file?) seems to run forever w/o timeout.
I don't know whether the output result is empty or the system hangs at the database query.
No message output on the page.
I tried IE 7 (7.0.5730.11) and firefox (3.6.13), the results are the same.
Please help.
Thanks.

Best Regards,
Selina

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15 Feb 2011 13:40 #2 by babynus
Replied by babynus on topic RE : 'Reports' question
Hi,

This must be a bug.
Can you set debugLevel to 4 (in parameters.php file), run again and send me the log file ?
Thanks.

NB : if result is empty, the report should display the message 'No data to display on this report'
Babynus
Administrator of ProjeQtOr web site

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16 Feb 2011 02:48 #3 by Guest
Replied by Guest on topic RE : 'Reports' question
Hi,

The log is attached below:

2011-02-16 09:43:05 ..... SCRIPT .... 192.168.190.1/projectorria/view/main.php
2011-02-16 09:43:05 ..... SCRIPT .... 192.168.190.1 ->/view/login.php
2011-02-16 09:43:06 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:06 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:06 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:10 ..... SCRIPT .... 192.168.190.1/projectorria/tool/loginCheck.php
2011-02-16 09:43:11 ===== TRACE ===== NEW CONNECTED USER 'admin'
2011-02-16 09:43:11 ..... SCRIPT .... 192.168.190.1/projectorria/view/main.php
2011-02-16 09:43:11 ..... SCRIPT .... 192.168.190.1 ->/view/main.php
2011-02-16 09:43:11 ..... SCRIPT .... 192.168.190.1 ->/view/menuTree.php
2011-02-16 09:43:12 ..... SCRIPT .... 192.168.190.1/projectorria/tool/jsonList.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1/projectorria/tool/saveDataToSession.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1/projectorria/view/today.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1 ->/view/today.php
2011-02-16 09:43:13 ..... SCRIPT .... 192.168.190.1/projectorria/tool/jsonList.php
2011-02-16 09:43:45 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsMain.php
2011-02-16 09:43:45 ..... SCRIPT .... 192.168.190.1 ->/view/reportsMain.php
2011-02-16 09:43:45 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:43:47 ..... SCRIPT .... 192.168.190.1/projectorria/tool/jsonList.php
2011-02-16 09:43:47 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsParameters.php
2011-02-16 09:43:47 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:43:50 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsParameters.php
2011-02-16 09:43:50 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:43:51 ..... SCRIPT .... 192.168.190.1/projectorria/report/colorPlan.php
2011-02-16 09:43:51
DEBUG
GD Library not enabled - impossible to draw charts
2011-02-16 09:43:55 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsParameters.php
2011-02-16 09:43:55 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:43:56 ..... SCRIPT .... 192.168.190.1/projectorria/report/workPlan.php
2011-02-16 09:43:56
DEBUG
GD Library not enabled - impossible to draw charts
2011-02-16 09:43:59 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsParameters.php
2011-02-16 09:43:59 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:44:01 ..... SCRIPT .... 192.168.190.1/projectorria/tool/jsonPlanning.php
2011-02-16 09:44:01
DEBUG
GD Library not enabled - impossible to draw charts
2011-02-16 09:44:11 ..... SCRIPT .... 192.168.190.1/projectorria/view/print.php
2011-02-16 09:44:11 ..... SCRIPT .... 192.168.190.1 ->/view/print.php
2011-02-16 09:44:11
DEBUG
GD Library not enabled - impossible to draw charts
2011-02-16 09:44:15 ..... SCRIPT .... 192.168.190.1/projectorria/view/preparePreview.php
2011-02-16 09:44:15 ..... SCRIPT .... 192.168.190.1 ->/view/preparePreview.php
2011-02-16 09:44:17 ..... SCRIPT .... 192.168.190.1/projectorria/view/reportsParameters.php
2011-02-16 09:44:17 ..... SCRIPT .... 192.168.190.1 ->/view/reportsList.php
2011-02-16 09:44:18 ..... SCRIPT .... 192.168.190.1/projectorria/report/projectPlan.php
2011-02-16 09:44:18
DEBUG
GD Library not enabled - impossible to draw charts

Thanks.

Best Regards,
Selina

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16 Feb 2011 16:51 #4 by babynus
Replied by babynus on topic RE : 'Reports' question
Hi,

The GD (graphic) library is not enabled on your PHP server, so you will not have graphic presentations for reports.
This does not explain the bug, because :
- the case is planned and should not lead to an error
- the report who are testing don't have graphics.
I investigate.
Babynus
Administrator of ProjeQtOr web site

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17 Feb 2011 03:33 #5 by Guest
Replied by Guest on topic RE : 'Reports' question
Hi,

Can you tell me how to enable GD library?
BTW, I can see gantt planning in reports page. Doesn't it need GD library?

Thanks.

Best Regards,
Selina

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17 Feb 2011 14:25 #6 by babynus
Replied by babynus on topic RE : 'Reports' question
Hi,

Enabling GD library needs to administrate the PHP server.
If it is installed and disabled, you just have to change the php.ini configuration.
For instance, running EasyPHP opn Windows, the needed extension is :
extension=php_gd2.dll
(commenting this line disables GD Library)
If the library is not installed at all, get it at www.libgd.org/Main_Page .

Gantt planning report does not need GD Library. It pure HTML.

Are you still blocked with reports printing ?

Regards.
Babynus
Administrator of ProjeQtOr web site

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