Structuring the system to work for us

babynus wrote:

On importing all of the tickets, for some reason all tickets display as ... until opened and saved in ProjectORRIA - Once saved it will then show in the ticket view correctly. (Screenshot attached)

Possibly one important reference value( for instance Stauts) is defined to a value not corresponding to any correct value in the list.
When you save to get things right, what has just been changed (look at the History to get what was changed). ?

I believe creation date has been missed off the import which is causing this.

A suggestion for your already excellent documentation, would be to denote required fields vs optional for the import CSVs .

Thank you for the help.

Rob

Almost there now, seems like the WBS logic is not working very well for imports.

I import my projects:

oriaplanningelement.wbs increements from 1 to $lastproject
oriaplanningelement.sortable increments from 001 to $lastproject

I import my Activities (no WBS set in CSV)

- Activities are set to idProject
- Reference is used

oriaplanningelement.wbs continues from $lastproject
wbsSortable continues from $lastproject

So now I have

PROJECT WBS 5
- ACTIVITY WBS 112 | 112
- ACTVIITY WBS 114 | 114
- ACTVIITY WBS 115 | 115
- ACTVIITY WBS 139 | 139
- ACTVIITY WBS 140 | 140

Instead of

PROJECT WBS 5
- ACTIVITY WBS 5.1 | 051.001
- ACTVIITY WBS 5.2 | 051.002
- ACTVIITY WBS 5.3 | 051.003
- ACTVIITY WBS 5.4 | 051.004
- ACTVIITY WBS 5.5 | 051.005

I think this is impacting the other workings of the system and breaking the planning logic?

Almost there for a working Mantis import

Many thanks Babynus, I think that solution has worked...

We do however have many projects we're migrating around 8000 tickets, and 100 projects.

What is really needed, is a quick setup guide for the project management side of the product, one area I am struggling with is the planning element, allocated resources, and the dependencies on the activities, occasionally the dependant activity seems to be planned prior to the parent?

We are going to be a very heavy user of the product, if you're able to provide any assistance via Skype for example it would be beneficial to getting us up and running.