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email configuration

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26 Jul 2017 11:35 #1 by pit
email configuration was created by pit
Hello,
I just installed projeqtor.
I noticed that users do not receive any connection parameters.
I searched the forum and came to the Global Settings / Parameters menu. I do not know anything about 'sending email'. I guess that's where I have a problem.
Where can I find all this information? I'm hosted at ovh
thank you

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29 Jul 2017 00:30 #2 by babynus
Replied by babynus on topic email configuration
You'll find some help in the user manual (F1), but you'll need information about smtp server that only your provider can give you.
Babynus
Administrator of ProjeQtOr web site

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31 Jul 2017 12:30 #3 by pit
Replied by pit on topic email configuration
Hello,

So I ran the help online but to no avail !!
I'm starting to wonder if I'm not going to drop projeqtor: unsure:

My problem is all the same: I created a user who must (according to what I understood) receive his login and login password.
That one is not to be done !
So I went into the global settings and I saw that everything was blank in 'mail sending'.
I deduce that fill the empty fields. Ok but what about all this? (Email from the administrator, original email in emails, mail reply in emails, name of the sender, smtp server (localhost), smtp port: 25, smtp account name: smtp account password :) etc., etc
I have no skill and when I contact ovh, he answers me that they do not maintenance of projeqtor !!!

Here I am without answer and without help and I am only in the second stage and already blocked !! (The 1st being the on-line installation)

Thank you for a possible help.

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31 Jul 2017 15:18 - 31 Jul 2017 15:20 #4 by babynus
Replied by babynus on topic email configuration
Sending email requires a smtp server.
On hosted platform, it is your provider that hosts the sptm server, to be able to send emails.

Of course OVH will not maintain your projeqtor instance (this is what we do through our hosting service ;) ).
But OVH must provide you the information you have to configure in projeqtor (I guess you did not receive the correct answer from OVH because you did not ask the good question) :
- smtp server (something like smtp.ovh.com or localhost ?)
- smtp port (possibly 25)
- possibly protocole to use (smtp, ssl or tls). If it's not smtp, then you must specify if before smtp host like this : tls;//your_smtp_server.ext
- account to use (most possible your OVH account)
Babynus
Administrator of ProjeQtOr web site
Last edit: 31 Jul 2017 15:20 by babynus.

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