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Une erreur technique est survenue

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02 Aug 2017 16:12 #1 by fandry
Une erreur technique est survenue was created by fandry
Bonjour,

Je me permets de vous solliciter suite à l'installation de projeqtor sur notre serveur.
Nous rencontrons quelques erreurs :

- Dans paramètre global, la moindre modification obtiens l'erreur : une erreur technique est survenue ...
- Lors de la création d'un planning projet, les collaborateurs ne peuvent pas non plus, pointer leur temps : même erreur lors de la sauvegarde

Pourriez-vous nous venir en aide

File Attachment:

File Name: projeqtor_...0802.log
File Size:6 KB

File Attachment:

File Name: projeqtor_...0801.log
File Size:205 KB



Cordialement
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02 Aug 2017 16:25 #2 by babynus
Replied by babynus on topic Une erreur technique est survenue

Pourriez-vous nous venir en aide

No, not unless you respect forum rules.
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: fandry

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02 Aug 2017 16:33 #3 by fandry
Replied by fandry on topic Une erreur technique est survenue
Hello,

I would like to ask you about the installation of projeqtor on our server.
We encounter some errors:

- In global parameter, the slightest modification gets the error: a technical error has occurred ...
- When creating a planning project, the employees can not either point their time: same error when saving

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04 Aug 2017 00:10 #4 by babynus
Replied by babynus on topic Une erreur technique est survenue
Your log file does not show any error that could explain issues you are facing.
Please check Apache error lof file. Some error is possible logged here.
Babynus
Administrator of ProjeQtOr web site

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04 Aug 2017 10:07 #5 by Pierre-Henri
Replied by Pierre-Henri on topic Une erreur technique est survenue
Hi,

We try to have this log from our Webagency.

In addition, we saw this kind of error, whebn we try to save the global parameter:
"Unable to load ../tool/saveParameter.php?destinati…dth=381.594&destinationHeight=0&isIE= status: 403"
:
Responsetext:
"<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8">
<title>403 Forbidden</title>
</head>
<body>
<h1>403 Forbidden</h1>
<p>A potentially unsafe operation has been detected in your request to this site.</p>
<p style="color: #999999;margin-top: 2rem;"><em>Generated by Wordfence at Fri, 4 Aug 2017 8:05:43 GMT.<br>Your computer's time: <script type="application/javascript">document.write(new Date().toUTCString());</script>.</em></p>
</body>
</html>"

Or when we try to see the real work allocation.

Thansk for your help in advance

Pierre-Henri
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04 Aug 2017 11:14 #6 by Pierre-Henri
Replied by Pierre-Henri on topic Une erreur technique est survenue
Hello,

We found this error too in addition when we tried to change the global parameters.
"<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8">
<title>403 Forbidden</title>
</head>
<body>
<h1>403 Forbidden</h1>
<p>A potentially unsafe operation has been detected in your request to this site.</p>
<p style="color: #999999;margin-top: 2rem;"><em>Generated by Wordfence at Fri, 4 Aug 2017 9:13:22 GMT.<br>Your computer's time: <script type="application/javascript">document.write(new Date().toUTCString());</script>.</em></p>
</body>
</html>"

Thanks for your help

Pierre-Henri
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