Our ProjeQtOr was upgrdade from 7.1.5 to 7.2.7.
As usual, it shows a red message box stating
Upgrade in process.
Only Admin user can connect.
It requires the Admin (me) to log in first.
But ProjeQtOr does not accept my user name and password (something went wrong).
And if Admin cannot log in, the new version cannot start!
Question is, what is the way to gain entry?
We have another system user who has the top privilege (same as Admin).
But after the upgrade, he cannot login using his name and password.
Well, Damian.sd actually told me something that I already know and do as a routine, for each and every upgrade.
In that context I said that "it is not working".
Really, there is nothing else to report.
Let me rephrase the description:
After every upgrade, I see the same message "upgrade in progress/Only Admin user can connect".
As a routine, I do that and carry on with the latest version.
But not this time: It does not let me log in. It reports wrong login parameters.
So, my question was, if the admin cannot log in, what do I do next?
For the time being, we reverted to the old version.
1) Try and clean browser cache, or try with another browser
2) Check for errors in projeqtor log file and post them here
3) Check for errors in browser console and post them here
En poursuivant votre navigation, vous acceptez le dépôt de cookies tiers destinés au bon fonctionnement et à la sécurisation du site (gestion de session, reCaptcha) et à une analyse statistique anonymisée des accès sur notre site (Google Analytics). Si vous vous inscrivez, les informations que vous fournirez ne seront jamais divulguées à un tiers sous quelque forme que ce soit. En savoir plus
Cookies settings
×
Functional Cookies
Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.
Session
Please login to see yours activities!
Other cookies
Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.