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ProjeQtOr free project management software - create ticket from mail - ProjeQtOr
 
 

create ticket from mail

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17 Jan 2019 09:11 #1 by Damien Gozillon
create ticket from mail was created by Damien Gozillon
hello,

Is it possible to create a ticket by sending an email to an adress ? (like for most of ticket management system)
For exemple :
Project TOTO
you create an adress This email address is being protected from spambots. You need JavaScript enabled to view it. and link it to TOTO project in ProjeQtOr
you can send an email at This email address is being protected from spambots. You need JavaScript enabled to view it. and it create the ticket in TOTO project with
Subject --> become the name of the ticket
message --> use some key word like "[priority]:high" to define the ticket and the rest is the object of the ticket.

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17 Jan 2019 09:26 #2 by babynus
Replied by babynus on topic create ticket from mail
No, this feature does not exist ... yet.
It is subject of ticket #3199
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: Damien Gozillon

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17 Jan 2019 09:30 #3 by Damien Gozillon
Replied by Damien Gozillon on topic create ticket from mail
ok thanks !

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17 Jan 2019 09:42 #4 by Damien Gozillon
Replied by Damien Gozillon on topic create ticket from mail
3199 does not existe but 2199 seems to be the good one :-)
DO you know if/when it could be in ProjeQtOr ?
If you need to analyse the need, feel free to contact me.

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17 Jan 2019 15:45 #5 by babynus
Replied by babynus on topic create ticket from mail
No, this evolution is not planned yet.
Babynus
Administrator of ProjeQtOr web site

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21 Jan 2019 12:48 #6 by Damien Gozillon
Replied by Damien Gozillon on topic create ticket from mail
Est-il possible, comme indiqué sur votre site, de contribuer pour s'assurer d'avoir la fonction dans la prochaine version ?
Si oui, pouvez-vous m'envoyer un devis et un descriptif précis de la solution prévue ?

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Moderators: babynus, protion
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