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ProjeQtOr free project management software - How to subscribe to a ticket without being either the creator nor the assignee - ProjeQtOr
 
 

How to subscribe to a ticket without being either the creator nor the assignee

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21 Apr 2015 13:17 #1 by OpenEyes
How to subscribe to a ticket without being either the creator nor the assignee was created by OpenEyes
Hello
I wonder if some other people have the same requirement.

We are 2 managers for one project. And we need to be informed by email about any changes that happen to tickets created by both of us.

How can we achieve this ?
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21 Apr 2015 15:24 - 21 Apr 2015 15:25 #2 by babynus
Replied by babynus on topic How to subscribe to a ticket without being either the creator nor the assignee
1) set profile as "Project Leader" to both managers
2) Affect both managers to project
3) Configure mail sending (for instance on any change) to send emails to project leader

That's all B)
Babynus
Administrator of ProjeQtOr web site
Last edit: 21 Apr 2015 15:25 by babynus.
The following user(s) said Thank You: OpenEyes
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21 Apr 2015 15:36 #3 by OpenEyes
Replied by OpenEyes on topic How to subscribe to a ticket without being either the creator nor the assignee
Thanks,

And for only one ticket, can I have this behaviour (set multiple users to be notified about progress of Ticket #XXXX) ?
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21 Apr 2015 15:43 #4 by babynus
Replied by babynus on topic How to subscribe to a ticket without being either the creator nor the assignee
No,
You can configure this behavior for a given ticket type, but not for one ticket only.

Or you should use "send mail" button on the ticket....
Babynus
Administrator of ProjeQtOr web site
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21 Apr 2015 15:51 #5 by OpenEyes
Replied by OpenEyes on topic How to subscribe to a ticket without being either the creator nor the assignee
Ok Thanks for reply

What do I have to do if I would like it to be on future versions ?

A simple comment here would suffice ? or rather it has to be voted by a number of users ?
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21 Apr 2015 15:54 #6 by babynus
Replied by babynus on topic How to subscribe to a ticket without being either the creator nor the assignee
Hi,

This request is very specific and should not be included in community version.
(personnaly, I don't really understand the need).

If you wish to have it implemented, it could be done through specific evolution.
Have a look at Evolution service on the site. If you agree, you can send exact requirement at This email address is being protected from spambots. You need JavaScript enabled to view it..
I'll send you a quote.
Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: OpenEyes
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