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Document State not changing after importing a version

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16 Apr 2020 11:16 #1 by ashofphoenix
Hi,
I've got 2 documents with manual versionning, with imported version of doc etc... but the state of document doesn't change to "recorded" .. still blank... shouldn't it change to recorded as soon as a version is attached ?

V8.4.3.

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16 Apr 2020 14:32 #2 by Flou
Hello,

actually it must change state normally, after adding a version to it.
Have you an issue on your log files ?
can you show a screenshot of the pop up when you insert a version ?

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16 Apr 2020 15:09 #3 by ashofphoenix
obviously, everything went fine for all my documents and they all change state when I attached a version.. except 2 of them.. the screen display was correct 'version attached' (or wathever)
about the log, I can't really know when it happened cause I'm quite in a rush and didn"t take that into account as my file was I attached I thought it was just a refresh pb... I check some of them from past days, but nothing obvious.

Meanwhile, maybe it could have a link with the fact that using "manual' versionning, I have to do an exact "version insert procedure" or it doesn't work ..
I mean
1/ I choice the document
2/ I put the date
3/ I put de Version label
4/ I MUSTNOT CHECK the "is a reference" box ..
If I do that in once, it doesn't work at all..
I have to reopen the version to say it's a reference.

if I try to enter the version label BEFORE entering the date, the version label is either deleted or previous label (in case of next version) is re-written...

Gonna check more log file but no obvious events that looks like that...

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17 Apr 2020 09:52 #4 by babynus
Hi,

Ticket #4615 recorded for analysis

Babynus
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The following user(s) said Thank You: ashofphoenix

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