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Display in global planning: can't see risks

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14 May 2020 09:56 #1 by bgenolini
Display in global planning: can't see risks was created by bgenolini
Hello,
I don't manage to see risk in the "Global planning" view (v. 8.4.3).
When I check the box "risk", I get a blank screen, and even when I check "All items". I have to uncheck all to have the view.
Did I do something wrong?

Thanks in advance,
Bernard
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18 May 2020 13:05 #2 by Flou
Replied by Flou on topic Display in global planning: can't see risks
Hello,

Do you have an error in your logs ?
If you have an error, join us the screenshot of this error.
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19 May 2020 09:16 #3 by bgenolini
Replied by bgenolini on topic Display in global planning: can't see risks
Hello,
I don't have access to the log files. And I did not find a way in the help to get them.
I don't have any error message, and therefore the message console doesn't help either.

Best regards,
Bernard
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19 May 2020 16:52 #4 by Flou
Replied by Flou on topic Display in global planning: can't see risks
The logs files are accessible in the administration menu, if you don't have access, contact your administrator.
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20 May 2020 12:46 #5 by bgenolini
Replied by bgenolini on topic Display in global planning: can't see risks
Hello,
Sorry for my naive questions, I am a beginner.
I reproduced the discrepancy and got the log file: I've attached it to my reply.

Best regards,

File Attachment:

File Name: projeqtor_...0520.log
File Size:19 KB
Bernard
Attachments:
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22 May 2020 17:18 - 22 May 2020 17:19 #6 by babynus
Replied by babynus on topic Display in global planning: can't see risks
Your RDBMS (DB) is configured with utf8mb4_general_ci.
Projeqtor does not support this defaut format.
As a workaround, add in your parameters.php file :
$paramDbCollation='utf8_general_ci';
Babynus
Administrator of ProjeQtOr web site
Last edit: 22 May 2020 17:19 by babynus.
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Moderators: babynus, protion
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