IMAP configuration for office365

Hello,

we just changed our email provider to the offer office 365. And we are have troubles to configure ProjeQtOr.

We keep receiving this errors (Under tls or ssl config):

2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] Error sending mail
2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] SMTP Server : tls://smtp.office365.com
2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] SMTP Port : 587
2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] Mail stored in Database : #25621
2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] PHPMail error : SMTP Error: data not accepted.SMTP server error: DATA END command failed Detail: STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message Cannot submit message. 0.35250:881A0000, 1.36674:0A000000, 1.61250:00000000, 1.45378:02000000, 1.44866:A5240000, 1.36674:0E000000, 1.61250:00000000, 1.45378:AA240000, 1.44866:1C010000, 16.55847:A8120000, 17.43559:0000000024020000000000000000000000000000, 20.52176:140F468E1A00F01F00000000, 20.50032:140F468E8A17F01F00000000, 0.35180:140F468E, 255.23226:AE1B SMTP code: 554 Additional SMTP info: 5.2.0
2020-12-18 17:43:27.165 ***** ERROR ***** [V8.6.3] PHPMail debug :
2020-12-18 17:43:38.817 ***** ERROR ***** [V8.6.3] ERROR *****
2020-12-18 17:43:38.817 ***** ERROR ***** [V8.6.3] on file '/var/www/html/projeqtor/model/ImapMailbox.php' at line (86)
2020-12-18 17:43:38.818 ***** ERROR ***** [V8.6.3] cause = imap_open(): Couldn't open stream {outlook.office365.com:995/imap/ssl/novalidate-cert}INBOX
2020-12-18 17:43:38.827 ***** ERROR ***** [V8.6.3] [CLOSED] IMAP connection broken (server response)
2020-12-18 17:43:38.838 ***** ERROR ***** [V8.6.3] ERROR *****
2020-12-18 17:43:38.838 ***** ERROR ***** [V8.6.3] on file '/var/www/html/projeqtor/model/ImapMailbox.php' at line (86)
2020-12-18 17:43:38.838 ***** ERROR ***** [V8.6.3] cause = imap_open(): Couldn't open stream outlook.office365.com
2020-12-18 17:43:38.838 ***** ERROR ***** [V8.6.3] imap_open(): Couldn't open stream outlook.office365.com in ImapMailbox.php at line 86
2020-12-18 17:43:38.838 ***** ERROR ***** [V8.6.3] Error while executing CRON script : fix the source issue and manually restart the CRON Process
2020-12-18 17:43:38.838 ===== TRACE ===== Cron::run() - Error on checkEmails()
2020-12-18 17:44:33.883 ***** ERROR ***** [V8.6.3] Error sending mail
2020-12-18 17:44:33.884 ***** ERROR ***** [V8.6.3] SMTP Server : ssl://smtp.office365.com
2020-12-18 17:44:33.884 ***** ERROR ***** [V8.6.3] SMTP Port : 587
2020-12-18 17:44:33.884 ***** ERROR ***** [V8.6.3] Mail stored in Database : #25622
2020-12-18 17:44:33.884 ***** ERROR ***** [V8.6.3] PHPMail error : SMTP connect() failed. github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
2020-12-18 17:44:33.884 ***** ERROR ***** [V8.6.3] PHPMail debug :

Can you help us doing a proper configuration, please?

And also for the inputmailbox…

Thanks a lot.

Regards,
MCanuto

babynus wrote: For first error (SMTP), contact Office365 support for help.

For second error, as it is a Cron task, possibly you are still using old paramters.
Try and restart the Cron.

Is ProjeQtOr compatible with the MAPI4 protocol?

Hello,

if this can help someone else, I share with you what we found and it's working for us, for the inputmailbox :

serveur IMAP : 
For now, we didn't find yet the good configuration for the Emails sending under the Global parameters.

Best regards,
MCanuto