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Input mailbox for Tickets

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22 Jun 2021 18:53 #1 by Durou C
I have create a mail box to input ticket, but after few hours without tickets, i have this message:

TLS/SSL failure for outlook.office365.com: Unexpected TCP input disconnect

[CLOSED] IMAP connection broken (server response)

and on log file:2021-06-22 18:46:34.115 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
2021-06-22 18:46:40.557 ***** ERROR ***** [V9.1.5] CRON abnormally stopped
2021-06-22 18:46:40.558
DEBUG
=> D:\Bitnami\wampstack-8.0.6-0\apache2\htdocs\projeqtor\model\Cron.php at line 302 calling debugPrintTraceStack()
2021-06-22 18:46:40.559
DEBUG
=> D:\Bitnami\wampstack-8.0.6-0\apache2\htdocs\projeqtor\tool\cronRelaunch.php at line 28 calling Cron:abort()
2021-06-22 18:46:40.559
DEBUG
=> calling cronAbort()
2021-06-22 18:46:42.817
DEBUG
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:43.545
DEBUG
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:54.343
DEBUG
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:46:55.006
DEBUG
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')
2021-06-22 18:47:03.050 ***** ERROR ***** [V9.1.5] ERROR *****
2021-06-22 18:47:03.051 ***** ERROR ***** [V9.1.5] on file 'D:\Bitnami\wampstack-8.0.6-0\apache2\htdocs\projeqtor\view\refreshLastNews.php' at line (59)
2021-06-22 18:47:03.051 ***** ERROR ***** [V9.1.5] cause = file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0
2021-06-22 18:47:04.271 ***** ERROR ***** [V9.1.5] ERROR *****
2021-06-22 18:47:04.272 ***** ERROR ***** [V9.1.5] on file 'D:\Bitnami\wampstack-8.0.6-0\apache2\htdocs\projeqtor\view\refreshLastNews.php' at line (59)
2021-06-22 18:47:04.272 ***** ERROR ***** [V9.1.5] cause = file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0
2021-06-22 18:47:05.768
DEBUG
Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')

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24 Jun 2021 12:52 #2 by babynus
Replied by babynus on topic Input mailbox for Tickets
It seems connection works

Mailbox {outlook.office365.com:993/imap/ssl}INBOX for This email address is being protected from spambots. You need JavaScript enabled to view it. is empty (filter='UNSEEN UNDELETED')

but no email is "unread".
Projeqtor reads only unred emails and mark them as read when done to avoid to treat several times the same email

Babynus
Administrator of ProjeQtOr web site

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25 Jun 2021 11:37 #3 by Durou C
Replied by Durou C on topic Input mailbox for Tickets
ok, but why do the mailboxes close by themselves?

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25 Jun 2021 11:39 #4 by Durou C
Replied by Durou C on topic Input mailbox for Tickets
Attachments:

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25 Jun 2021 11:41 #5 by Durou C
Replied by Durou C on topic Input mailbox for Tickets
this morning, i needed to unclosed input mail box to received pending tickets

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25 Jun 2021 16:10 #6 by babynus
Replied by babynus on topic Input mailbox for Tickets
Maybe frequency of mailbox check is too often for your privider whoi closes the connection.
Try and change frequency to check less frequently.

Babynus
Administrator of ProjeQtOr web site

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