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error problem with the cron when sending a programmed report

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05 Feb 2025 15:57 #1 by nhedhili
error problem with the cron when sending a programmed report was created by nhedhili
Hi
when trying to send colored planning by email automatically as a programmed report the cron stops and we get this error in the file log  :2025-02-05 15:50:01.603 ===== TRACE ===== API : mode=GET user=projeqtor_cron, id=9, profile=5
2025-02-05 15:50:01.646 ===== TRACE ===== Cron started at 05/02/2025 15:50:01
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] EXCEPTION *****
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] on file '/var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php' at line (1840)
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] uri = Cron/start
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] cause = Unable to get the size of the image [images/tabClose.svg]
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #0 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (3279) -> _drawRectangle()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #1 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1456) -> _tag_open_DIV()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #2 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (1424) -> _executeAction()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #3 /var/www/html/projeqtor/external/html2pdf/src/Html2Pdf.php (612) -> _makeHTMLcode()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #4 /var/www/html/projeqtor/model/AutoSendReport.php (269) -> writeHTML()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #5 /var/www/html/projeqtor/model/Cron.php (623) -> sendReport()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] => #6 /var/www/html/projeqtor/api/index.php (129) -> run()
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] Unable to get the size of the image [images/tabClose.svg]
2025-02-05 15:50:08.279 ***** ERROR ***** [V12.0.1] Exception while executing CRON script : fix the source issue and manually restart the CRON Process
2025-02-05 15:50:08.280 ***** ERROR ***** [V12.0.1] === Trace Stack for last error ===
2025-02-05 15:50:08.280 ***** ERROR ***** [V12.0.1] => /var/www/html/projeqtor/tool/projeqtor.php at line 1560 calling debugPrintTraceStack()
2025-02-05 15:50:08.280 ***** ERROR ***** [V12.0.1] => calling exceptionHandler()

please advice
thank you for your help and support

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05 Feb 2025 16:14 #2 by Plucks
Replied by Plucks on topic error problem with the cron when sending a programmed report
Hello,
Ticket #9578 registred.

Regards

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05 Feb 2025 17:55 #3 by nhedhili
Replied by nhedhili on topic error problem with the cron when sending a programmed report
thank you for your assistance

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