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Problem with reply to automatic email sent module

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20 Aug 2013 13:19 #13 by lowengrin
Hi,
I have a new problem with reply email but in version 3.4.4. Reply mail are not added in "Notes"
I did not change my configuration that worked in 3.4.1. Here are the logs (with your debbug Cron.php) ... I confess I do not understand the problem.

2013-08-20 13:18:21 ..... SCRIPT .... 90.85.53.162 Cron::checkEmails()
2013-08-20 13:18:21 ..... SCRIPT .... 90.85.53.162 Cron::init()
2013-08-20 13:18:21
DEBUG
Cron::checkEmails() - Step 1
2013-08-20 13:18:21
DEBUG
Cron::checkEmails() - Step 2
2013-08-20 13:18:21
DEBUG
Cron::checkEmails() - Step 3
2013-08-20 13:18:21
DEBUG
Cron::checkEmails() - Step 4
2013-08-20 13:18:23
DEBUG
Cron::checkEmails() - Step 5
2013-08-20 13:18:23 ..... SCRIPT .... 90.85.53.162 Cron::getCheckEmails()

Thank for your help

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20 Aug 2013 17:56 #14 by babynus
Hi,

It seem your Cron is still running in V3.4.1 (V3.4.4 as no more debug traces).

Go to the administration screen, stop the Cron, restart it.
It should be better.

Babynus
Administrator of ProjeQtOr web site

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20 Aug 2013 21:32 #15 by lowengrin
Nothing to do, I have already tried your suggestion. I even reinstalled the files but I can not identify the problem without further log on gmail imap server connection that I check reply mail.
Regarding the Cron.php in trace mode I just picked up the file you provided earlier in this topic

Other idea ?

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20 Aug 2013 21:35 #16 by babynus

2013-08-20 13:18:23 ..... SCRIPT .... 90.85.53.162 Cron::getCheckEmails()

Does this log line appear onbly once or reguliarly (every 30 s).

Do you have any more trace ?
Some error ?
Are you sure you have some replied mails in the mailboax ?

Babynus
Administrator of ProjeQtOr web site

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20 Aug 2013 21:51 #17 by lowengrin
yes every 30 seconds. No other trace. I test mailbox in gmail for account and pwd and with other mail client ... all is ok. I check and recheck global parameter ... all ok ... arghh ! :(

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20 Aug 2013 22:08 #18 by babynus
Hi,

Do you have mails waiting in the mailbox ?
Do the reply end with 2 blank lines ?

Babynus
Administrator of ProjeQtOr web site

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