On export Tickets to CSV it is exporting not selected ticket but all the tickets with only one set of headers and data for other tickets coming in random places inside description field for the first ticket after each line break.
And of course import is not working with this file - it just displaying all the tickets in table but actually not importing anything at all
Last edit: 16 Sep 2013 16:53 by ekolossov. Reason: additional info
Thanks for the sample.
I can clearly see 5 tickets.
When you write you expected to see 1 selected ticket, what exactly do you mean by selected ? Did you have only one item in the tickets list ?
Concerning import of this csv file : it worked perfectly for me (after adding projects and resources to fit the file). See result :
Pay attention : if you open and save the file in Excel, you may retrieve some automatic formating from Excel that will make the import to fail.
Modifiy csv files with text editor (notepad, notepad++, ...) and if you wish to use Excel to modify files, save / import in xlsx format.
I expect to export only selected ticket not all tickets in the list.
The csv export always export all tickets in the list.
If you wish to export only one ticket, just limit the list to this ticket (using the id field for instance).
How you added projects/resources to this import?
I did not add projects/resources in the import.
I just created projects and resources with the same name as they appear in the file.
The import works fine on name
En poursuivant votre navigation, vous acceptez le dépôt de cookies tiers destinés au bon fonctionnement et à la sécurisation du site (gestion de session, reCaptcha) et à une analyse statistique anonymisée des accès sur notre site (Google Analytics). Si vous vous inscrivez, les informations que vous fournirez ne seront jamais divulguées à un tiers sous quelque forme que ce soit. En savoir plus
Cookies settings
×
Functional Cookies
Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.
Session
Please login to see yours activities!
Other cookies
Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.