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Mailing problem

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14 Jan 2015 10:25 #1 by ekolossov
Mailing problem was created by ekolossov
version: 4.4.2
browser: Chrome
After sending message from the selected activity on planning screen to 'responsible', system remembering the addressee and next time when 'responsible' is different it will send message to the previous one not to new one
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14 Jan 2015 13:50 #2 by babynus
Replied by babynus on topic Mailing problem
Hi Evgueni,

It is normal the checked "responsible" is preserved.
But it is not to select responsible from previous ticket.
I'll have a look.
Issue recorded as Ticket #1638

Babynus
Administrator of ProjeQtOr web site
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14 Jan 2015 13:51 #3 by ekolossov
Replied by ekolossov on topic Mailing problem
It is not from previous ticket but from the one message been sent before...
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14 Jan 2015 16:18 #4 by climb4fun
Replied by climb4fun on topic Mailing problem
Hi all,

i confirm this behavior. But I highly welcome this feature as it is. I use this to ask for status report and send it always to responsible. In the current mode I only have to click mail button and press send.

Klaus
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15 Jan 2015 13:03 #5 by babynus
Replied by babynus on topic Mailing problem
Hi Klaus,

Issue described by Evgueni does not involve to change the behavior you describe (and that I like too as it is).
What Evgueni describes is this use case (correct me Evgueni if I'm wrong):
  • Access Ticket T1, with responsible R1
  • Send mail to Responsible : R1 receives the email
  • Access Ticket T2, with responsible R2
  • Send mail to Responsible (already checked) : R1 receives the email instead of R2
I did not test, but if behavior is as described, it is an issue.

Babynus
Administrator of ProjeQtOr web site
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15 Jan 2015 13:26 #6 by ekolossov
Replied by ekolossov on topic Mailing problem
Hi Babynus,

You are absolutely correct - this is issue we can see
Regards,
Evgueni
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