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Cannot display the Gantt chart of some projects

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17 Jun 2015 22:28 - 17 Jun 2015 22:28 #1 by elarib
Cannot display the Gantt chart of some projects was created by elarib
hi all,
Today this amazing platform "ProjeQtor" cannot display one of our project ... I can't find why !
I can't edit and view this project's activities, but the GAntt chart no ...
Can you help :blush:
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Last edit: 17 Jun 2015 22:28 by elarib.

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18 Jun 2015 00:30 #2 by babynus
Replied by babynus on topic Cannot display the Gantt chart of some projects
1) check for error in log file and post it here
2) check for errors in browser concole and post it here.
if no error in 1) and 2)
3) after trying to display thje Gantt of the project, open new tab in the same prowser and go to http://yourserver/projeqtor/tool/jsonPlanning.php
Post result here.
Thanks
Babynus
Administrator of ProjeQtOr web site

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18 Jun 2015 00:41 - 18 Jun 2015 00:42 #3 by elarib
Replied by elarib on topic Cannot display the Gantt chart of some projects
1) Please Check the file .
2) There is no error in the browser's console, just warning
"Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check xhr.spec.whatwg.org/."


3) No response in the file jsonPlanning.php just :
{
identifier: "id",
items: [ ]
}

N.B : i changed the path of my server ( confidentiality purpose ) :)
Attachments:
Last edit: 18 Jun 2015 00:42 by elarib.

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18 Jun 2015 07:15 #4 by babynus
Replied by babynus on topic Cannot display the Gantt chart of some projects
=> You have a configuration issue with SMTP server : emails are not sent

=> You're facing max_input_vars issue on "real work allocation" screen : increase this value in php.ini

=> There is an error about checklist access, to some element where type is not set. Do you remember how (on with element) you got this error ?

=> There is not error about planning :
1) can you try and go to the project (through projects screen) and just save the project (without any change) : what is result ? what is displayed on history for this change ?
2) add on debugLog line in /tool/jsonPlanning.php like this :
$result=Sql::query($query);
debugLog($query);
  $nbRows=0;
then test again, check log file and post result here.
Thanks.

Regards.
Babynus
Administrator of ProjeQtOr web site

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18 Jun 2015 17:16 #5 by elarib
Replied by elarib on topic Cannot display the Gantt chart of some projects
hi, thank you for your quick reply :)
but i can't edit the php.ini because we have a shared hosting ( Hostgator ) ( support )

this is the log file after we add the code in 2)
2015-06-18 12:34:12 ===== TRACE ===== Cannot check Version at MyWebSite.com/admin/getVersion.php
2015-06-18 12:34:12 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
2015-06-18 12:37:56 ===== TRACE ===== DISCONNECTED USER 'admin'
2015-06-18 12:38:05 ===== TRACE ===== Cannot check Version at MyWebSite.com/admin/getVersion.php
2015-06-18 12:38:05 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...

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18 Jun 2015 18:29 #6 by richard.pare
Replied by richard.pare on topic Cannot display the Gantt chart of some projects
Does your project is administrative type ?

Because the Gantt chart don't display this type of project.
The following user(s) said Thank You: elarib

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