View ProjeQtOr On SourceForge.net
ProjeQtOr - Project Management Tool
Support us on Capterra
OIN - Open Invention Network
ProjeQtOr free project management software - Does not progress anymore on loading spinner after login - ProjeQtOr
 
 

Does not progress anymore on loading spinner after login

More
11 Jul 2015 01:44 - 11 Jul 2015 02:55 #1 by kuksundo
Hello.

I am new projeqtor.

I just installed projeqtor v 5.0.2 on window 2013 server with XMAPP and PostgreSQL.

Install is OK, and log-in first as admin/admin. Spinner is displayed with "loading" message.

But processing is not anymore. "loading" is show forever.

What can i do something for use fantistic projeqtor?
Last edit: 11 Jul 2015 02:55 by kuksundo.

Please Log in or Create an account to join the conversation.

More
11 Jul 2015 12:30 #2 by babynus
Maybe you're facing some timeout issue.

On first connection, database is populated. This can take from 30 second up to 5 minutes, depending on server performance.
Defaut PHP Timeout is 30 seconds. ProjeQtOr tries to dynamicalle inclease this value up to 1500 seconds duriong setup.
But some PHP stacks do not allows this dynamic change (it is the case on most hosting platforms).
It you have acces to php.ini, try and incread value of max_execution_time (then restart php to take new value into account)
If you don't, try and install incrementally each stable release of each major version (install V1.0.x, then 2.0.x, and so on up to V5.0).

But in any case, you should have traces in log file.
Post it here to confirm analysis.

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

More
13 Jul 2015 00:48 #3 by kuksundo
Thank you for your advice.

I have tested again with modifing php.ini as max_execution_time value to 1500 and get same result -> loading message displayed continues...

Also checked log file :
2015-07-12 07:00:xx.xxx ===== TRACE ===== NEW CONNECTED USER 'admin'
2015-07-12 07:10:xx.xxx ===== TRACE ===== DISCONNECTED USER 'admin'

That's all in log file.

Please Log in or Create an account to join the conversation.

More
13 Jul 2015 08:47 #4 by babynus
Hi,

Log shows normal connection / disconnection.

1) Is the database populated ?
2) what value parameterValue) in table parameter for parameterCode='dbVersion' ?
3) could you check for browser issue logged in console ?

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

More
13 Jul 2015 09:51 #5 by kuksundo
Hi!

1) postgreSQL DB has 130 tables after installation(Database Name = projeqtor).
2) parametrcode's dbVesrion = V5.0.2
3) how can i check the browser issue, give me some hints.

thanks.

Please Log in or Create an account to join the conversation.

More
13 Jul 2015 12:10 #6 by babynus

3) how can i check the browser issue, give me some hints.

[F12] to open Dev Tools.
Click on Console TAB.

Babynus
Administrator of ProjeQtOr web site

Please Log in or Create an account to join the conversation.

Moderators: babynusprotion
Time to create page: 0.047 seconds

Cookies settings

×

Functional Cookies

Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.

Session

Please login to see yours activities!

Other cookies

Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.