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13 Aug 2015 18:10 #7 by babynus
It is possible that you MySql timeout is too small.

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13 Aug 2015 18:10 #8 by bsmi
Yes. I did not do anything else yesterday.

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13 Aug 2015 18:16 #9 by bsmi
What it should be? Also it creates the records but assigns wrong projects. Does it assign project id after server confirms that record created??

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13 Aug 2015 18:17 #10 by babynus
Check you MySql configuration, about timeouts.
For instance wait_timeout should possibly be increased.

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13 Aug 2015 18:23 #11 by babynus
Other variables to check (I indicate default values):
interactive_timeout=28000
lock_wait_timeout=31536000
wait_timeout=28800

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13 Aug 2015 22:24 #12 by bsmi
Here is what I got from my hosting support:

MySQL connect timeout value is set to 10.
If you see error message 'MySQL server has gone away', it might be that your script is not optimized and makes too many connections to the database (or your website is very active, has many users online at the same time).
You may also get this error if your script executes heavy/slow MySQL queries.
First of all you should check if your database is well optimized and has indexes where needed. You should contact the script developers and ask assistance.

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