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Several resources working on one ticket

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01 Mar 2016 17:46 - 01 Mar 2016 17:46 #1 by caccia
Hi,

I'm afraid I've encountered an issue on tickets which is quite blocking in our usage.
We have very often a use case of multiple people working on a single ticket (for example, a developer makes code change, then test person validates).

However using Projeqtor V5.2.4 we are blocked in the following scenario:
1/ PL creates ticket T11, linked to planning activity "Act_Ticket"

2/ Bob (Project Member) logs in, works on ticket, and logs 0.5d real work on T11


3/ Tim (Project Member) logs in, and works on ticket T11, he logs 0.25d real work.


4/ Open Real Work Allocation for Tim: it seems all work on the ticket has been counted for Tim ! (0.5d + 0.25d)



Notes:
- When checking the linked planning activity, the real work seems to have been dispatched OK

=> it is only in Real Work Allocation and in the "dispatch work" pop-up window that display is incorrect.

- I think the problem is that Tim is not allowed to edit assignments for other resources (he is only Project Member). So in the "dispatch work" pop-up, Bob's name does not appear, and is replaced by Tim's name. When saving this window, there is some mix-up.
(There is no such problem if for example the PRoject Leader himself dispatches work for both Bob and Tim).

I hope it's not too complex to fix !
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Last edit: 01 Mar 2016 17:46 by caccia.

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02 Mar 2016 16:36 #2 by babynus
Issue recorded as Ticlet #1991

Babynus
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