Hello,
I'm using projeqtor 5.2.5 hosted on a linux server running PHP 5.5
Since the installation few days ago, it was working fine but since this morning I got disconnected, due to lost connection, and I wasn't able to connect again as the login screen accept the password but bring me back to login page instead of home page.
I had to activated the option "remember me" to keep connected, but I'm frustrated by frequent disconnection, for example I'm not able to link an activity with a document as the field is replaced by disconnection error message.
I found a similar problem described on your forum with older version of projeqtor, but instead of this user, the opcache is desactivated on my side under PHP, so it's not the origin of the problem.
I also already faced this problem in the past when I tested some new version since 5.X
Any idea on how to resolve this issue please, let me know if you need anymore information.
Note that I didn't change anything on the server or the configuration file before the problem happens.
Hello,
Thanks for your reply.
Attached all projeqtor log files since I deployed the new version.
The Apache error log files is empty.
I've the access log file but it contains a lot of private information, I can send it to you through email if you need it.
Regards
There seems to have an issue with the remember me feature.
Clean all cookies referencing projeqtor.
Reconnection without activating remember me feature.
Hello,
No, it's not linked to "remember me" option.
If I remove this option, when I try to connect, I'm always redirected to the login page instead of home page, so I can't connect to Projeqtor even if I change user.
Attached the last log after I removed the cookie and tryied to connect without "remember me" option.
Thanks
Thnaks for the hint.
It confirms my idea that there is a non reported issue during connection.
The hint that it comes from projeqto.php does not really helps, as this script is called for each request : it is the core or ProjeQtOr.
But as I cannot reproduce, I guess it is linked to either some configuration or some content of database.
1) Which version of PHP are you using ?
2) Which mode is used : FastCGI, mod_apache, ?
3) What is the standard duration of a connection (when it works) ?
4) Do you remeber what change you made (insert activity, rename user, ....) just before the issue first occured ?
Do you have the possibility to do some debugging ?
The idea is to set
$debugLevel=3;
in parameters.php,
then add some lines
debugLog("step01");
...
debugLog("step02");
...
every 10 or 20 lines in projeqtor.php.
I can provide the projeqtor.php with accurate debugging...
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