View ProjeQtOr On SourceForge.net
ProjeQtOr - Project Management Tool
Support us on Capterra
OIN - Open Invention Network
ProjeQtOr free project management software - Creating tickets from a mail - Page 2 - ProjeQtOr
 
 

Creating tickets from a mail

More
17 Feb 2020 10:16 - 17 Feb 2020 10:31 #7 by lsigroup
Hi,

Any updates on the subject ? :)
Last edit: 17 Feb 2020 10:31 by lsigroup.
The topic has been locked.
More
18 Feb 2020 16:35 #8 by babynus
Hi,

We stored your code for possible later integration.
It should work this way but is very liitative : will insert a ticket only if sender exists and is allocated to 1 only project.

Target feature needs more complexity to be adaptable to many use cases :
- 1 IMAP mailbox to retreive all tickets, all stored on same project
- 1 IMAP mailbox to retreive tickets, stored on different projects depending on sender or other condition
- 1 IMAP mailbox per project
- restriction to only known senders
- possibility to enter tickets for not known sender (then how to avoid spam)

Babynus
Administrator of ProjeQtOr web site
The topic has been locked.
Moderators: babynusprotion
Time to create page: 0.035 seconds

Cookies settings

×

Functional Cookies

Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.

Session

Please login to see yours activities!

Other cookies

Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.