Hello,
Is it possible (if other users have maybe the same remark) to include some new information to theses forms : ticket, action, activities, risk,... to manage theses tasks with a "RACI view"
The RACI model is a straightforward tool used for identifying roles and responsibilities and avoiding confusion over those roles and responsibilities during a project. The acronym RACI stands for:
Responsible: The person who does the work to achieve the task. They have responsibility for getting the work done or decision made. As a rule this is one person; examples might be a business analyst, application developer or technical architect.
Accountable: The person who is accountable for the correct and thorough completion of the task. This must be one person and is often the project executive or project sponsor. This is the role that responsible is accountable to and approves their work.
Consulted: The people who provide information for the project and with whom there is two-way communication. This is usually several people, often subject matter experts.
Informed: The people who are kept informed about progress and with whom there is one-way communication. These are people that are affected by the outcome of the tasks so need to be kept up-to-date.
I agree with you : RACI is an important information.
But implementation may not be so easy :
1) Consulted and Informed may not be unique, so a single select list will not be enough
2) RACI is often defined from profiles, and not directly applied to persons
3) RACI may be generating much constraints if managed at Ticket and Activity level
4) Most users today claim to have less fields, not more
Maybe coming plugin to define you own fields may help... (coming end of january)
By the way, request is recorded as Ticket #1901
Maybe a simple way : just add new field for Responsible and Accountable, only for information, not to mange rules. And add this fields in the different views ?
If the plugin you talk come, it will be a good thing
Thanks for your answer and long life to ProjeQtor : you make a very good work and it is really a fantastic software.
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