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Access to product & version

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20 Jun 2019 15:48 #1 by lsigroup
Access to product & version was created by lsigroup
Hi,

How to explain that one user does not have access to certain product in a particular ticket, i mean he is not able to change product to the right one. Is there any specific access rights?

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21 Jun 2019 16:06 #2 by babynus
Replied by babynus on topic Access to product & version
On a ticket you should see only product versions linked to the project of the ticket.

Also, users will automatically have restriction visibility to products linked to all the projects they are allocated to.
Babynus
Administrator of ProjeQtOr web site

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23 Jun 2019 21:18 #3 by lsigroup
Replied by lsigroup on topic Access to product & version
I do not think so
As i am able to see more products than my colleagues (i'm admin as u know)

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24 Jun 2019 15:56 #4 by babynus
Replied by babynus on topic Access to product & version
As admin you see all : as you get acces to all projects, you get access to all products, without limitation.
Babynus
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25 Jun 2019 16:15 #5 by lsigroup
Replied by lsigroup on topic Access to product & version
The problem arises when the customer created the ticket with a product that is not good.
The hotliner does not have access to all the products-versions of the project to correct the ticket.

What is the option to activate in order to be able to authorize it?

I don't want to put him administrator

Kind regards

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27 Jun 2019 10:36 #6 by babynus
Replied by babynus on topic Access to product & version
Just fix the product on the ticket ;)
Babynus
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