[SOLVED] Button Send information to the user not always available

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fmt
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Junior Member

22 Apr 2020 11:05 #1 by fmt

Button Send information to the user not always available was created by fmt

For some users, I have the "Send information to the user" button available, for some other, this button does not appear...
I don't see any user configuration difference between these both users categories... Did I missed something here ?

Thanks

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babynus
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22 Apr 2020 11:11 #2 by babynus

Replied by babynus on topic Button Send information to the user not always available

You can sent email only when you just reset the password.
At this step, it is stored in a way that the tool can decode to show it.
If user changes his password, it is then stored in a more secured way, that cannot be decoded.
So you cannot send email with password information because you cannot retreive the password.

Babynus
Administrator of ProjeQtOr web site

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fmt
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22 Apr 2020 15:23 #3 by fmt

Replied by fmt on topic Button Send information to the user not always available

Thanks.
The "tricky" thing was that I had to save user profile prior to getting this button... :woohoo:

Sorry for this trivial question.

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[SOLVED] Button Send information to the user not always available

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