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Notification

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26 Mar 2021 08:07 #1 by service.automation
Hi,

When I assign an action to a responsable, the responsable doesn't received the notifcation.

I think I have sometimes wrong on my global configuration, because we received only the notifcation regarding Timesheet.

My cron task is active.

Could you help me ?

Thanks you,

Fred
 
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27 Mar 2021 17:05 #2 by babynus
Replied by babynus on topic Notification
On youir screenshot you have only alerts on status change.
You should add alert on responsible change.

Babynus
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