Can't reset admin password

I had the same problem. Clearing cookies resolved my problem

I had a similar issue with not writing down the changed password and got it confused with others. I did change my through the DB (phpMyAdmin) in clear text. Was able to log in with that. then changed it through the software to something better and issue was solved. My training wheels are rusty.

And whew, I can understand my man's frustration with such a simple self mistake.
See my post concerning tickets.......

Just learn from it and move on. I was always told you get more with sugar than vinegar.
Not to flame anyone or anything..... Babynus is correct. And with community support, sometimes it takes a few days for a solution to your problem to arrive. We all have separate lives other than here to one extent or another.  Be patient.