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ProjeQtOr free project management software - [SOLVED] Assistance Required for Slow Login with Member Profile in ProjeQtOr - ProjeQtOr
 

[SOLVED] Assistance Required for Slow Login with Member Profile in ProjeQtOr

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14 Aug 2024 09:37 #1 by chandrashekhar
Hi Team,

I've noticed that logging into ProjeQtOr with a member profile takes an unusually long time—over 23 seconds. However, when logging in with an admin profile, it takes less than 4 seconds. After logging in, everything else (reports, planning page, timesheet, etc.) operates within a reasonable timeframe of less than 10 seconds. 

Could you please assist with this issue?

Thank you.
 

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16 Aug 2024 11:26 #2 by babynus

reasonable timeframe of less than 10 seconds

You consider 10 seconds as reasonable response time ?
Really, all screens should response in less that 3 seconds.
Maybe your server is under dimensioned.
Have a try to Demo for "reasonable" response time

Babynus
Administrator of ProjeQtOr web site

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16 Aug 2024 12:30 - 17 Aug 2024 09:10 #3 by chandrashekhar
Hi ,

Thank you for your response. I appreciate your feedback regarding the response times.

However, I’m not entirely clear on the next steps you’re suggesting. Could you please clarify what you mean by "Have a try to Demo for 'reasonable' response time"?

Looking forward to your guidance on this matter.

Best regards
 
Last edit: 17 Aug 2024 09:10 by chandrashekhar. Reason: Extra line removed

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20 Aug 2024 15:55 - 20 Aug 2024 15:55 #4 by babynus
Hi,

Just test response time on our demo : demo.projeqtor.org

Do you get same unitary response time on your server ?
If not issue may come from your server configuration or size.

Babynus
Administrator of ProjeQtOr web site
Last edit: 20 Aug 2024 15:55 by babynus.

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22 Aug 2024 10:28 #5 by chandrashekhar
Hi,

Thank you for your response.

I have tested the login response time on demo.projeqtor.org, and I did not experience any delays there. However, I'm encountering a different situation on our instance. When logging in with a member profile, I notice significant delays. Different users with the same member profile are experiencing varying response times.

In my case, logging in with a member profile takes over 23 seconds, as mentioned earlier. Could there be anything specific related to individual user profiles that might be causing this issue?

I would appreciate any guidance or insights you can provide to help resolve this.

Best regards,

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28 Aug 2024 23:39 #6 by babynus
Difficult to analyse without the use case.
I could analyse the situation from anonymous dump of your DB,but this is out of scope the free support.
If you want some analyse of the situation, I can propose to use the assistance service. Please contact us if you are interested.

Babynus
Administrator of ProjeQtOr web site

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