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I want to use only ticketing

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10 Oct 2025 08:30 - 10 Oct 2025 08:32 #1 by chandrashekhar
Dear Projeqtor Support Team,

We want to use Projeqtor for project and ticket management and would like your assistance with a specific configuration issue.We have disabled all modules except ticketing, as we intend to use only the ticketing functionality. Two users were created with the "Project Member" profile. We wish to allow clients to self-create tickets without requiring full project access, but when logging in, the system prompts to select a project.Despite searching through the interface, we are unable to find an option to assign these users to any project. There is no visible field or section under user/resource management or project settings to perform this assignment.

Could you please clarify:
  1. How to properly allocate a resource (user) to a project in Projeqtor?
We would appreciate any documentation or step-by-step guidance to resolve this.

Thank you for your support.

Attached a rtf file for your reference.
Attachments:
Last edit: 10 Oct 2025 08:32 by chandrashekhar. Reason: Proper paragraphing

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10 Oct 2025 17:47 #2 by babynus
Assign Resource to Project is done through "Allocation".
We distinguish between Allocation  to Projet and Assignement to Acitivity.

Allocation can be done through screen Project (to allocate a resource) or through screen resource (to allocate a projet) or through screen Allocation.

A user must be allocated to a project to see something, or create ticket on the project.
 

Babynus
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