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Simple ticket submission - Ticket type default...

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02 Sep 2013 21:04 #1 by Rexeh
Simple ticket submission - Ticket type default... was created by Rexeh
Hello,

I wish to give clients access to submit tickets via Simple Tickets.

Currently this is working, but all the tickets they submit default to type "Development" when I actually want it to be "support".

Are there any solutions here?

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03 Sep 2013 16:15 #2 by babynus
Replied by babynus on topic Simple ticket submission - Ticket type default...
Default type, and so type for simple tickets is always the first in the list of types.
So you just have to reorder (change order values) the list of Ticket Types to have "support" first in the list ;)
Babynus
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